Indonesia Job Vacancy

Bank ANZ Indonesia - ANZ is accelerating the growth of its business in Asia. We realize that our greatest asset is our people. That is why we are creating a unique climate of inspiration, leadership, values and great opportunities that will enable the best in the market to thrive as part of our diverse team.



We’re exploring new and better ways to progress the business with energy and enthusiasm. Backed by a proud and established heritage, we’re on a journey creating a super regional bank. Connected by integrity and clarity of strategy, there is a real sense of excitement about the future. We are currently seeking for highly qualified candidates to fill the following position:



Training and Recruitment Supervisor

Responsibilities:

• Responsible to manage training and recruitment team in service department.

Requirements:

• Experience in managing a team of trainers and recruiters for at least 2 years, especially in banking industry


• Good to advanced English skill


• Strong leadership, interpersonal and analytical skill


• Bachelor degree with min. GPA 3.00, preferably in Psychology or HR Management

Call Centre Team Leader

Responsibilities:

• Responsible to manage 10-12 Call Center Agents and involves in motivating, coaching, and call monitoring. The candidate is also responsible to maintain daily and monthly performance of his subordinates.

Requirements:

• Male, with minimum of 3 years experience, and at least 1 year in managing a team in Service/Hospitality Industry


• Excellent English skill


• Strong leadership, interpersonal and analytical skills


• Willing to work in shift schedule


• Good complaint handling skills


• Bachelor degree from any major with min. GPA 3.00


• Full Time Contract position is available

Customer Care Officer

Responsibilities:

• Responsible to investigate complaints and liaise with other units and customer to close the complaints

Requirements:

• Experience as a senior officer in a call centre, customer care or other hospitality industry for at least 1 year


• Bachelor degree from any major with min. GPA 3.00


• Strong communication skills & must be fluent in English

Call Centre Officer

Responsibilities:

• Receive, handling and resolve calls from customers in regards to inquiry, request or complaint related to credit card, personal loan or banking products.

Requirements:

• Willing to work in shift schedule, highly motivated with excellent interpersonal skill


• Good to advanced English skills & computer literate


• Call centre experience or experience in serving customers in other hospitality industry


• Diploma/ Bachelor degree from any major

For detailed information & apply online, please refer official source on following link below. This is an opportunity to undertake a role offering exceptional opportunities for professional development. The possibilities are endless. It’s a place where the determined can succeed, the willing can grow and together, we can prosper. We connect you to your world of opportunity.