Lowongan Kerja System Support Engineer

We are offering an exciting career opportunity in SE Asia for a System Support Engineer based in Jakarta, Indonesia. This role is an integral part of our existing 24 * 7 Customer Service Centre department.
SYSTEM SUPPORT ENGINEER
Your role will include but not limited to the following responsibilities:
- Part of existing support system providing mission-critical operational, maintenance and technical support either remotely or field services for customers all over the region.
- Providing technical expertise in the field of IT, electrical and mechanical to effectively support all components of petroleum bulk depot Terminal Automation System (TAS)
- Providing technical expertise in delivery, installation, testing and commissioning of IT sub-components of TAS for new SE Asia sites.
- Ensuring all policies and procedures are adhered to in the interest of customer satisfaction and contractual obligation; and meeting the targeted Service Level Agreement and Key Performance Index objective
- To liaise with third party product suppliers for system solutions encompassing third party products.
- To contribute to marketing and customer liaison activities, by providing advice and assistance at a strategic technical level.
- Indonesian citizen
- Has good aptitude for technical works.
- Interest in multi-discipline role encompassing IT, mechanical and electrical.
- Linux and electrical knowledge is an advantage.
- Very good communication skills with very good command of written and oral English and Bahasa Indonesia
- Regional travel required
Diamond Key International
E-mail: klrecruit@diamondkey.com