Indonesia Job Vacancy

Acer Indonesia ranks among the world’s top ten branded PC vendors, designing and marketing easy, dependable IT solutions that empower people to reach their goals and enhance their lives. In 2000, Acer spun-off its manufacturing operation to focus on globally marketing its brand-name products: desktop and mobile PCs, servers and storage, displays, peripherals, and e-business solutions for business, government, education, and home users. Vision A reputable winner in the knowledge-based economy through innovative business models, and marketing of IT products and services. Mission Breaking barriers between people and technology signifies the company’s long-term vision and direction, to bridge the gap between technology and its users.



We are one of the fastest growing IT Company and now we are looking for a dynamic people to fill up the position of :



ISO & Service Quality - Jakarta



Responsibilities



* Assist the Superior in maintaining Acer Customer Service Management System (ACMS) consistently which comply with ISO 9001:2000 requirements, and facilitating culture of quality and continuous improvement in Acer Customer Service.

* Assist Superior in arranging ACMS documentation in order to ensure the quality manual, procedures, and work instruction are aligned with ISO requirement.

* Assist Superior in conducting internal quality audit in order to ensure every internal auditor has appropriate auditing competency.

* Assist departments in implementation of Acer Care Management System so as to ensure each procedures and work instructions are complied by every department.

* Facilitate and assist Quality Improvement Team in achieving improvement projects.

* Assist Superior in monitoring the implementation of Service Standard in order to be aligned with the agreed procedure.



Requirements



* Male

* Minimum Bachelor Degree in Management or Technical,

* Minimum 3 years experiences in quality management system (ISO 9001:2000) preferably from Service Industry

* Good communication and interpersonal skill

* Willing to travel frequently

* Having a teaching skill will be advantage

* Self-motivated and initiative, combined with an analytical mind and logical / firm judgement, good problem solving skills.



Service Development Executive (Cum Sales) - Jakarta



Responsibilities



* Sell Options & Accessories using database of Contact Center & Warranty database

* Follow up sales thru distributors to ensure the stock availability and target achievement

* Liaise with other related department especially Service Logistics in order to conduct Factory Outlet

* Develop and coordinate marketing campaign regularly to promote Options & Accessories

* Facilitate communication among MSR, Service Operation, Reseller & Distributors

* Develop report covers Sales, Reseller Stock, Activities, Suggestion & Plan

* Maintain Pricing Structure of Options & Super care



Requirements



* Female, minimum Bachelor degree majoring in Marketing or Management

* Minimum 3 years working experience in sales activities or service center in IT / Electronic / consumer electronic

* Speaks Mandarin is an advantage

* Self motivation and initiative, combined with an analytical mind and logical/firm judgment

* Good problem solving skills

* Good communication skills



If you meet the qualification, please send your resume with recent photograph, current and expected salary, to: hrd@acer.co.id