Indonesia Job Vacancy

Acer Indonesia ranks among the world’s top ten branded PC vendors, designing and marketing easy, dependable IT solutions that empower people to reach their goals and enhance their lives. In 2000, Acer spun-off its manufacturing operation to focus on globally marketing its brand-name products: desktop and mobile PCs, servers and storage, displays, peripherals, and e-business solutions for business, government, education, and home users. Vision A reputable winner in the knowledge-based economy through innovative business models, and marketing of IT products and services. Mission Breaking barriers between people and technology signifies the company’s long-term vision and direction, to bridge the gap between technology and its users.

We are one of the fastest growing IT Company and now we are looking for a dynamic people to fill up the position of :

General Affair Executive
Purpose:

• To handle all GA administration task and business trip arrangement to ensure the smoothness of daily operation and services excellence for all Acer Staff.
• Responsibilities:
• Verify all incoming invoice in order to ensure that all invoice & supporting documents are valid and in line with procedure
• Produce official letters (visa, letter of employment, glasses application, passport etc.) in order to meet user needed
• Control & monitor the utility of meeting room, office stationary, water and sundry in order to ensure the usage of them effective and efficient
• Administer all GA transaction process (telephone & electricity bill, toll, petrol, etc.) in order to record data accurately.
• Assist superior in maintain Acer office facility (equipment, furniture, building, etc) to support daily operation
• Arrange business trip from ticketing until accommodation to ensure the smoothness of the process

Requirements:

• Female, maximum 33 years old, good appearance
• Minimum Bachelor Degree majoring Administration/ Management/ Accounting with minimum GPA of 3,0
• Experienced in HR & GA administration with deep exposure in business travel arrangement & claim processing
• Experienced handling administration tasks (claim processing & verification, letters, filling, etc.)
• Fast learner and able to work under pressure & under fast-pace environment
• Detail oriented and well-organised person
• Good communication & interpersonal skills
• Customer service excellence
• Speaks Chinese will be an advantage

ISO & Service Quality
Responsibilities:

• Assist the Superior in maintaining Acer Customer Service Management System (ACMS) consistently which comply with ISO 9001:2000 requirements, and facilitating culture of quality and continuous improvement in Acer Customer Service.
• Assist Superior in arranging ACMS documentation in order to ensure the quality manual, procedures, and work instruction are aligned with ISO requirement.
• Assist Superior in conducting internal quality audit in order to ensure every internal auditor has appropriate auditing competency.
• Assist departments in implementation of Acer Care Management System so as to ensure each procedures and work instructions are complied by every department.
• Facilitate and assist Quality Improvement Team in achieving improvement projects.
• Assist Superior in monitoring the implementation of Service Standard in order to be aligned with the agreed procedure.

Requirements:

• Male
• Minimum Bachelor Degree in Management or Technical,
• Minimum 3 years experiences in quality management system (ISO 9001:2000) preferably from Service Industry
• Good communication and interpersonal skill
• Willing to travel frequently
• Having a teaching skill will be advantage
• Self-motivated and initiative, combined with an analytical mind and logical / firm judgement, good problem solving skills.

If you meet the qualification, please send your resume with recent photograph, current and expected salary, to : hrd@acer.co.id (src : www.acer.co.id)

Acer Indonesia ranks among the world’s top ten branded PC vendors, designing and marketing easy, dependable IT solutions that empower people to reach their goals and enhance their lives. In 2000, Acer spun-off its manufacturing operation to focus on globally marketing its brand-name products: desktop and mobile PCs, servers and storage, displays, peripherals, and e-business solutions for business, government, education, and home users. Vision A reputable winner in the knowledge-based economy through innovative business models, and marketing of IT products and services. Mission Breaking barriers between people and technology signifies the company’s long-term vision and direction, to bridge the gap between technology and its users.

We are one of the fastest growing IT Company and now we are looking for a dynamic people to fill up the position of :

System Specialist (ASP.net)
Responsibilities:

• Maintain, test, and monitor business applications, including coordinating the installation of computer programs and systems
• Ensure that project deliverables meet users’ requirement and expectations
• Monitor the business benefit in order to realize process improvements
• Ensure that projects are implemented in accordance to standard methodology and follow the best practice
• Maintain business production system (applications, interfaces, workflow, alert, etc.) to support the availability and continuity of business operation
• Monitor the business production system performance to ensure user/customer satisfaction
• Follow up and resolve user request and issue from assignment to completion
• Provide business process consultancy to the business users in order to seek for better business solution
• Train users to work with computer systems and applications
• Maintain and document user profile/authorization with regard to IT business applications
• Perform necessary user account review with respect to employee mutation or resignation
• Ensure new application developed is compatible with the existing infrastructure
• Develop, document and revise system design procedures, test procedures, and quality standards
• Determine computer software or hardware needed to set up or alter system, also liaise with system administrator for verification

Requirements:

• Male / Female, maximum of 28 years old
• Bachelor degree majoring in Information Management from reputable University
• Minimum 2 year experience in SQL or Microsoft .NET
• Experience in Consultancy company will be advantage
• Skills in programming (.NET, SQL Server) is essential
• Exposure to business process knowledge (ERP, CRM) is an advantage
• Self-motivation and initiative, combined with an analytical mind and logical/firm judgment
• Good problem solving skills
• Strong understanding of available and emerging technologies is essential

Account Manager for Education (Commercial/Project Sales)
Responsibilities:

• Penetrate, build, and maintain relationship with assigned accounts in Education Industry by developing an effective communication with internal related departments and customers in order to achieve the agreed Sales Target
• Determine the right Partner to be supported, maintain good relationship, and build well coordination with the selected Partners in order to achieve the agreed sales target
• Follow up the prospective accounts (and end-customers / corporate users) in Education Industry with the selected Partners in order to win the projects, to assure the ongoing projects are running smoothly, & to achieve the agreed Sales Target
• Build & lead an effective solution team to prepare a good presentation to the prospective accounts in Education Industry to convince and meet customer’s requirements in order to achieve the agreed Sales Target & increase Customer Satisfaction

Requirements:

• To be placed in Thamrin - Jakarta
• 5 (five) years experience in Sales in IT industry and 3 (three) years in Account Manager position with strong exposure in EDUCATION market
• Education background minimum is Bachelor Degree
• Able to handle and understand customer needs
• Ability to lead the solution team
• Have a strong business relationship and networking with Education sector
• Have the capability to professionally approach, persuade, propose and closing deals
• Self motivation and initiative, combined with an analytical mind and logical/firm judgment
• Result oriented
• Willing to travel often

Product Manager
Responsibilities:

• Develop and execute short term strategic plan (3 to 6 months ahead) for the assigned product so as to support Division strategic plan to be aligned with company’s objective.
• Maintain effective communication with Acer Headquarter in order to gather information regarding HQ’s product strategy, product updates, and product availabilities for notebook, and to ensure the smoothness of forecasting process.
• Prepare a good product forecast and stock planning for notebook to be approved by superior in order to achieve the agreed target (revenue and GP)
• Provide quarterly and yearly Product Portfolio, Product Comparison Updates, and Product Positioning reports for notebook to be approved by superior in order to develop a proper and effective Product Strategy.
• Provide allocation plan for the allocated notebooks from HQ in order to fulfill the need of every forecaster
• Assist superior in monitoring Project Stock (notebook) in order to prevent stock from aging
• Provide Monthly Distribution Product Planning for notebook to Acer’s distributor in order to achieve individual & department’s agreed target (revenue and GP)

Requirements:

• Bachelor degree (S1), majoring in Computer Science, Computer Engineering, or Marketing Management from reputable University
• Male/Female, maximum 35 years old
• Minimum 5 years working experience in IT Industry as Product Marketing or Sales with at least 3 years in managerial level
• Highly analytical with strong math skills related with forecast and pricing strategy
• Deep passion for products and track record to define market winning product and product strategy
• Good written and verbal communication skills
• Computer literacy
  

If you meet the qualification, please send your resume with recent photograph, current and expected salary, to : hrd@acer.co.id
Only short listed candidates will be notified (www.acer.co.id)

Acer Indonesia ranks among the world’s top ten branded PC vendors, designing and marketing easy, dependable IT solutions that empower people to reach their goals and enhance their lives. In 2000, Acer spun-off its manufacturing operation to focus on globally marketing its brand-name products: desktop and mobile PCs, servers and storage, displays, peripherals, and e-business solutions for business, government, education, and home users. Vision A reputable winner in the knowledge-based economy through innovative business models, and marketing of IT products and services. Mission Breaking barriers between people and technology signifies the company’s long-term vision and direction, to bridge the gap between technology and its users.



We are one of the fastest growing IT Company and now we are looking for a dynamic people to fill up the position of :



ISO & Service Quality - Jakarta



Responsibilities



* Assist the Superior in maintaining Acer Customer Service Management System (ACMS) consistently which comply with ISO 9001:2000 requirements, and facilitating culture of quality and continuous improvement in Acer Customer Service.

* Assist Superior in arranging ACMS documentation in order to ensure the quality manual, procedures, and work instruction are aligned with ISO requirement.

* Assist Superior in conducting internal quality audit in order to ensure every internal auditor has appropriate auditing competency.

* Assist departments in implementation of Acer Care Management System so as to ensure each procedures and work instructions are complied by every department.

* Facilitate and assist Quality Improvement Team in achieving improvement projects.

* Assist Superior in monitoring the implementation of Service Standard in order to be aligned with the agreed procedure.



Requirements



* Male

* Minimum Bachelor Degree in Management or Technical,

* Minimum 3 years experiences in quality management system (ISO 9001:2000) preferably from Service Industry

* Good communication and interpersonal skill

* Willing to travel frequently

* Having a teaching skill will be advantage

* Self-motivated and initiative, combined with an analytical mind and logical / firm judgement, good problem solving skills.



Service Development Executive (Cum Sales) - Jakarta



Responsibilities



* Sell Options & Accessories using database of Contact Center & Warranty database

* Follow up sales thru distributors to ensure the stock availability and target achievement

* Liaise with other related department especially Service Logistics in order to conduct Factory Outlet

* Develop and coordinate marketing campaign regularly to promote Options & Accessories

* Facilitate communication among MSR, Service Operation, Reseller & Distributors

* Develop report covers Sales, Reseller Stock, Activities, Suggestion & Plan

* Maintain Pricing Structure of Options & Super care



Requirements



* Female, minimum Bachelor degree majoring in Marketing or Management

* Minimum 3 years working experience in sales activities or service center in IT / Electronic / consumer electronic

* Speaks Mandarin is an advantage

* Self motivation and initiative, combined with an analytical mind and logical/firm judgment

* Good problem solving skills

* Good communication skills



If you meet the qualification, please send your resume with recent photograph, current and expected salary, to: hrd@acer.co.id

Acer Indonesia ranks among the world’s top ten branded PC vendors, designing and marketing easy, dependable IT solutions that empower people to reach their goals and enhance their lives. In 2000, Acer spun-off its manufacturing operation to focus on globally marketing its brand-name products: desktop and mobile PCs, servers and storage, displays, peripherals, and e-business solutions for business, government, education, and home users. Vision A reputable winner in the knowledge-based economy through innovative business models, and marketing of IT products and services. Mission Breaking barriers between people and technology signifies the company’s long-term vision and direction, to bridge the gap between technology and its users.

We are one of the fastest growing IT Company and now we are looking for a dynamic people to fill up the position of :

Warehouse Officer

Responsibilities:

• Provide spare part based on Spare Part Order (SPO) from ASC, ACSC and ASP in order to fulfill spare part needs so as to achieve the agreed level of Customer Satisfaction Index
  
• Receive the spare part return in good or damage condition from ACSC and ASP and put the spare part on the determine place
  
• Up date daily stock spare part in warehouse physically and compared to database system in order to ensure all the spare part are put on the right place
  
• Maintain all documentation which related to outgoing spare part, such as picking list, in order to ease in controlling the outgoing spare part stock
  
• Check and identify all the spare part return from ACSC and ASP are in good condition in order to avoid ‘hand over case’ in spare part return
  
• Monitor and control all the spare part lent by ASC, ACSC and ASP in order to ensure the period of spare part loan is not exceeded from the agreed period
  
• Follow up to ASC, ACSC and ASP in order to return the spare part if the spare part loan is already more than 3 days
  
• Inform Warehouse Engineer regarding unavailability of spare part stock in order to take immediate alternate action to get the spare part so as to achieve the agreed level of SLA
  
• Provide monthly report of spare part stock, status and hand over case to be submitted to Superior in order to support Superior action plan and decision making process

Requirements:

• Minimum Bachelor degree (S1), majoring in Electrical Engineering or Computer Engineering from reputable University
  
• Minimum of 3 years working experience in Warehousing with 2 years in handling spare part stock

Please send your complete resume along with recent photograph, current salary, & expected salary to: hrd@acer.co.id