Indonesia Job Vacancy

Donaldson Company, Inc. is a leading worldwide provider of filtration system and replacement parts. Founded in 1915, Donaldson is a technology-driven company committed to satisfying customer needs for filtration solutions through innovative research and development. Donaldson servers customers in the industrial and engine markets, including dust collection, power generation, specialty filtration, compressed air purification, off road equipment, industrial compressors, heavy trucks and light vehicles.

The perseon that we seek shall fill out the following position:

Sales Manager, Engine Aftermarket
Responsibilities:

* Manage distributors towards achievement of sales target, increasing product coverage and expanding market share
* Work closely with internal team members to ensure meeting desired customer satisfaction level
* Execute plans for tracking the accomplishment of actions & initiatives
* Prepare and recommend proposals that meet customer’s requirements for engine filtration and bulk filtration systems
* Communicate with distributors and end users on mining market opportunities for Donaldson technology, training & recommendation for improving filtration systems
* Regular contact from joint visits, meeting reviews, newsletters, etc. to build strong ties & collaboration with end users.
* Collaborate with internal team members in developing marketing objectives, training programs and solutions to satisfy customer’s needs
* Participate in regular team group meetings for management updates and to solicit response on work-related issues & concerns

Requirements:

* Diploma/Bachelor’s degree in Mechanical Engineering or its equivalent
* Minimum 3 years field experience in heavy equipment spare parts sales, preferably with exposure to mining segment
* Ability to effectively present ideas & communicate with team members within & outside SEA organization, ability to write routine reports and correspondence and ability to speak confidently & effectively before groups of customers or other Donaldson colleagues.
* Effective written and verbal skills in English Language are mandatory.
* Proficiency in MS Excel, MS Word, MS Outlook, MS Access and MS PowerPoint and the use of mobile technology
* Independent, result-oriented and self-motivated
* Possess good interpersonal and communication skills

CUSTOMER SERVICE EXECUTIVE

Permanent Position & Contract Position - 06 months
Responsibilities:

* Sales co-ordination, sales order and invoice processing, maintain and monitor order fulfillment
* Performing inter-company business process including issuing PO, import activities, delivery arrangement. Monitors factory commitments ensuring in conformance to the delivery commitment.
* Processing customer’s inquiry, complaint and issues

Requirements:

* Diploma/Bachelor’s degree in any field
* Minimum 2 years experience in service industry with direct contact with customer
* Good in follow up, meticulous, fast learner, logical thinker and independent person
* Effective written and verbal skills in English Language are mandatory.
* Possess good interpersonal and communication skills
* Able to build/improve a strong relationship with customers and provide top class customer service
* Experience with any ERP software; preferably in J.D. Edwards

We invite candidates to submit their resumes to dfi.hrd@donaldson.com and only short-listed candidates will be notified.

For more information about Donaldson Company, Inc., kindly visit website; www.donaldson.com