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Telkomsel Agent Contact Vacancy

Year 1975 was the beginning of business of PT Infomedia Nusantara as the first company providing telephone information service in Indonesia. Under sub-division of Elnusa GTDI from Pertamina subsidiary, Infomedia has published Telkom Telephone Directory Yellow Pages.

The development shown by the establishment of PT Elnusa Yellow Pages in year 1984 which changed its name in year 1995 to be PT Infomedia Nusantara when PT Telekomunikasi Indonesia, Tbk. made investment. To support implementation of Good Corporate Governance at each aspect of company activity, Infomedia has published policy of company management guidelines in year 2008.

On June 30, 2009, PT Telekomunikasi Indonesia, Tbk. (TELKOM) through PT Multimedia Nusantara (Metra), the subsidiary with 99.99% share owned by TELKOM (here in after referred to as TELKOM Group) has signed Shares Sales & Purchase Agreement (SPA) to buy 49% share of PT Infomedia Nusantara (Infomedia) owned by PT Elnusa Tbk. (Elnusa), so that 100% share of PT Infomedia Nusantara has been owned by TELKOM Group.

Now, Infomedia with its vision to be the regional leader in integrated information and digital media solution has made various efforts to realize the vision by optimizing a competence in an opportunity to expand future business through transformation of business from 3 Business Pillars (Directory Service, Contact Centre Service and Content Service) toward Contact Center & Outsourcing Services and Digital Media & Rich Content (DMRC) Services.

Infomedia Contact Center & Outsourcing Services is defined as outsourcing provision business done by the third party for the company to one or several business functions in multi year contract. Contact Center & Outsourcing Services run by Infomedia is at present has voice based services such as Contact Center both for inbound and outbound and non voice such as direct mail and web development. However, Infomedia has now divided Contact Center & Outsourcing Services into four groups based on services provision such as Contact Center Services, HR Services, IT Services and Direct Mail.

While business expansion of Digital Media & Rich Content (DMRC) Services is based on development of information need which is getting fast and mobile, change of lifestyle and very fast development of technology. Infomedia divides DMRC business in 3 parts, printed (Yellow Pages, White Pages, & Special Directory), mobile (mobile application, SMS) and online (online ad, e-commerce, membership).

The whole products and services of Infomedia are all the company commitment to give prime solutions of information and communication service for customers and the society in Indonesia.


Agent Contact Center Telkomsel Surabaya - Surabaya
Responsibilities

  • Handle customer by phone

Requirements

  • Candidate must possess at least a Diploma in any field.
  • GPA minimum is 2.00 for Diploma Degree and 2.50 for Bachelor Degree.
  • Maximum age is 35 years old.
  • Fresh graduates/ entry level applicants are encouraged to apply.
  • 1 Full-Time and Contract position available.




Agent Contact Center Telkomsel Jakarta - Jakarta
Responsibilities

  • Handle customer by phone

Requirements

  • Candidate must possess at least a Diploma in any field.
  • GPA minimum is 2.00 for Diploma Degree anda 2.50 for Bachelor Degree.
  • Maximum age is 35 years old.
  • Fresh graduates/Entry level applicants are encouraged to apply.
  • 1 Full-Time and Contract position available.


Should you interested please send your application, CV, copy of ID card, 4x6 size recent photograph, copy of diploma and transcript and Surat Keterangan Sehat to PT. Infomedia Nusantara – HR CC dan OS at email address below:
Email Address

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