URGENTLY REQUIRED : Customer Service Manager, Senior Sales Representative
It's easy to overlook a company so subtly woven into the fabric of the global marketplace. But everyday, millions of people all over the world see our innovation in thousands of products from beverage labels and business cards to retails tags and vehicle graphics. We are everywhere you look
If you are interested to join this world, come and send us your CV
Customer Service Manager (CSM)
If you are interested to join this world, come and send us your CV
Customer Service Manager (CSM)
- Manage and supervise a team customer service representative
- To ensure customer satisfaction levels are maintained including prompt response to customers feedback or concerns
- Responsible for monthly customer service matrix
- Able to present issues with reccommended solutions
- Ensure compliance to company's business conduct and policies
- Servicing existing key account customers whilst continuing growing the sales
- Source and develop new sales opportunities with current and new customers
- Work closely with key customers on end-user product development
- Support and contribute actively to company's growth programs
Requirements :
BOTH POSITIONS :
- Degree or Dilpoma holder
- Proficient in written and spoken English
- Computer literate especially words and excel
- MNC experience is preferred
CUSTOMER SERVICE MANAGER :
- Minimum 5 years of experience in customer service
- At least 2 years experience in managing a team of staff
SENIOR SALES REPRESENTATIVE :
- Minimum 4 years of experience in sales
- Possess driving license A
We offer great career prospects and an attractive remuneration package that commensurate with experience to the successful candidates
Interested applicants should write in before 1 July 2008 with a detailed resume in English to :
PO BOX 3578, Jakarta 10035
Categories:
customer service manager,
senior sales representative
